Chris was excellent. He had great communication, and did a really good job of explaining the steps needing to be done, and the intricasies involved in the paperwork we had to fill out and sign. He was fastidious, and I really appreciate the hard work he and his team put into getting my house dried out quickly. Thanks.
The customer's two story cabin was flooded due to a burst pipe. It impacted both floors including the 7 room on the bottom floor and 5 on the top. We responded within the same day to do the water extraction. Due to the extent of the damage, we had to demolish the flooring, some insulation and drywall, as well as some of the cabinets. We also mitigated any microbial growth to ensure they didn't have any long-term damage. They were so grateful to have the affected areas removed so they could start the rebuilding process.